eOilCandles.com is an on-line merchant of specializing in Oil Candles, Oil Lamps, Candles Oil and related Accessory products. We offer a variety of items in a number of different product categories, and manufacturers, and we supply only the highest quality products in an effort to ensure your complete satisfaction.
What stands us apart is the way we feel about our products, and how they will enhance and beautify surroundings for you, our customer. Each and every customer is highly valued and everyone is treated as an individual, with specific likes and needs.
In every decision we make, you, the customer are our primary consideration. Because of this, every policy, even down to how an item is shipped, is done with you in mind. As a result of your input, we are continually looking for new items and ideas to make your eOilCandle.com experience easier.
To prove our point, highlighted below are services that show the commitment we have to our customers. To learn more about a specific policy or service, please click one of the links below.
We take pride in our customer service and, for your benefit, we provide individuals who are helpful, courteous and knowledgeable. Be assured that you are getting the highest quality service available.
Return Policy (Satisfaction Guaranteed)
Customer satisfaction is our main concern, which is why we offer a satisfaction guarantee on all products sold. If for any reason you are not completely satisfied with your purchase, please contact our Customer Service Department. They will be happy to assist you in an effort to ensure your satisfaction!
We realize that personal information is just that, personal. Private information is requested only to make your shopping experience easier and more rewarding. At no time will we rent, trade, sell or release your personal information. We take your privacy very serious!
Shipping & Delivery (Shipping Items)
All orders will receive individual attention and are processed in the most efficient and effective manner. You can rest assured that your order will be shipped as soon as possible.
If you are visiting eOilCandles.com and are interested in carrying some of our exclusive lines of products for your retail store, we would like to hear from you. We are always interested in expanding our coverage and means of distribution. Please fill out our Dealer Inquiry form.
eOilCandles.com offers only the highest quality products. We specialize in Customer Service and treat each customer with the respect they deserve.
In no event shall RestaurantLights.com, eOilCandles.com, KidzToyBox.com, Tropical Lights.com, Tropical Lights, and/or Tropical Lights, Inc. or any of its affiliates, dealers, partners or distributors, be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever resulting from the purchase of and/or use, incorrect use or misuse of any product or products, including but not limited to Tropical Lights® Candle and Lamp Oil(s) and/or any Oil Candle, Oil Lamp, Globe, Shade, or fuel cell(s) shown on or purchased from the websites: RestaurantLights.com, eOilCandles.com, or TropicalLights.com.Copyright 2000 - 2009 © Tropical Lights, Inc. All rights reserved.
eOilCandles.com, RestaurantLights.com, and TropicalLights.com are divisions of Tropical Lights, Inc.